FREQUENTLY ASKED QUESTIONS
A few things to know.
Everything you need to know before your first appointment with The Botanical Canine. Can’t find what you’re looking for? Feel free to reach out.
01 - WHAT AREAS DO YOU SERVICE?
The Botanical Canine provides luxury mobile grooming throughout Mercer county.
02 - HOW DOES MOBILE GROOMING WORK?
Your fully equipped grooming salon comes directly to your home. Your dog receives one-on-one attention in a calm, private environment—without the distractions, kenneling, or extended wait times of a traditional salon.
03 - HOW MUCH DOES GROOMING COST?
Services are billed based on the time required to safely and thoroughly complete your dog’s appointment. New clients receive an estimated service range based on breed, size, coat condition, grooming history, and requested style. Final pricing may vary if the appointment requires more or less time than anticipated.
04 - DO I NEED TO BE HOME FOR MY DOG'S APPOINTMENT?
You’ll need to be home for your dog’s first appointment so we can meet, discuss their grooming needs, and complete the initial consultation. After that, latchkey appointments may be available, allowing your dog to be groomed while you’re away.
05 - HOW OFTEN SHOULD MY DOG BE GROOMED?
The Botanical Canine is designed for recurring clients on a consistent 2, 4, 6, or 8-week schedule. The best schedule for your dog will depend on their coat type, haircut, lifestyle, and maintenance needs.
06 - WHAT MAKES THE BOTANICAL CANINE DIFFERENT?
The Botanical Canine combines one-on-one mobile grooming with specialized education in canine skin and coat care. Each appointment is intentionally tailored to your dog—from the products and techniques used, to the pace and handling of their groom.
07 - WHAT IS A CERTIFIED CANINE ESTHETICIAN?
A Certified Canine Esthetician has advanced education in canine skin and coat health, product selection, bathing techniques, and recognizing common skin and coat concerns. This training allows me to make more informed choices throughout your dog’s grooming appointment based on their individual needs.
08 - CAN YOU HELP WITH MY DOG'S SKIN OR COAT CONCERNS?
Yes. Skin and coat health is an important part of every appointment. I can adjust products and grooming techniques based on concerns such as dryness, sensitivity, excess oil, shedding, or coat condition.
Grooming care does not replace veterinary care or medical treatment. If I notice something that may require medical attention, I’ll recommend discussing it with your veterinarian.
09 - DO YOU GROOM PUPPIES, SENIOR DOGS OR ANXIOUS DOGS?
Yes. One-on-one mobile grooming can be a great option for dogs who benefit from a quieter, more individualized environment. Appointments are approached with patience and adjusted to your dog’s age, comfort, behavior, and individual needs.
10 - WHAT FORMS OF PAYMENT DO YOU ACCEPT?
All major credit cards, Apple Pay, and cash are accepted. A card on file is required for recurring clients and may be used for applicable cancellation or policy fees. Zelle, Venmo, and checks are not accepted.
11 - DO YOU OFFER NAIL-ONLY APPOINTMENTS OR OTHER STANDALONE SERVICES?
The Botanical Canine is a full-service mobile grooming experience and does not offer standalone nail appointments at this time. Nail care is included as part of your dog’s grooming service.
We also do not currently offer cat grooming, hand stripping, creative color, or flea treatments.
12 - HOW DO I BECOME A CLIENT?
The Botanical Canine works with a limited number of recurring clients to provide consistent, one-on-one care. New clients begin by joining the waitlist and completing a short form with information about their dog, grooming needs, and location.
As availability opens, I’ll reach out to clients whose location and grooming needs are a good fit for the current schedule.